To ensure the safety of all patrons and guests, Somerset Amphitheater has created the following code of conduct and policy guidelines. Please review and follow the rules and policies below as failure to abide by them may result in expulsion from the venue without refund. 

If you have any questions, please contact the box office at 715-217-2004.

Accessibility Policy

Most events at the Somerset Amphitheater feature an ADA-compliant seating section with limited availability seating. Also, many shows provide further accommodations including ADA-parking or assistance. Please call the venue at 715-217-2004 for more information.

Accessibility parking is available at the main gate of every event and the event staff will direct you.

Alcoholic Beverage Policy

To purchase alcohol, attendees must be 21 years of age or older and have a valid and current driver’s license or State ID card.

Arrival Policy

For concerts and certain special events, late arrivals may be asked to wait until an appropriate break period arrives before being allowed entry. To avoid frustrations, please arrive no later than 30 minutes before an event’s start time.

Bag Policy

Large bags should not be brought to the venue or must be left in guest vehicles. All bags are subject to search by event staff.

Camera Policy

Flash photography, video or audio recording devices, and professional cameras with detachable lenses are strictly prohibited for all performances. Camera phones, disposable cameras, and small digital cameras are allowed within the venue.

Cancellation Policy

The venue is proud of hosting events rain or shine. In the case of severe weather or unexpected closures, the venue will attempt to announce it to all guests as soon as possible. If your show is canceled, please call 715-217-2004 to discuss potential refunds.

Food and Beverage Policy

Outside food is not allowed in the venue. There are concession stands and vendors available throughout the venue that can provide refreshments.

Lost and Found 

Lost something at the show? Then please contact security for help to see if anything was turned in to lost and found. Inquiries after the event can be made to 715-217-2004.

Please leave a message with your full contact information and detailed information about your lost item, and you will be contacted if your item is found. 

Permitted Items

You are allowed to bring the following items into the Somerset Amphitheater:

  • Lawn chairs 
  • Blankets 
  • Purses & small soft bags 
  • Binoculars 
  • Small, personal cameras (unless prohibited by show)

Prohibited Items

The following items are not permitted in the Somerset Amphitheater:

  • Outside food & beverage 
  • All audio and video recording devices, professional cameras & cameras with removable lenses 
  • Coolers 
  • Glass 
  • Weapons of any kind 
  • Bags or soft packs larger than purse size 
  • Fireworks 
  • Fires 
  • Weapons or items construed as weapons (e.g., guns, knives, sticks, fireworks) 
  • Bullhorns or noisemakers 
  • Framed backpacks 
  • Confetti 
  • Laser pointers 
  • Animals of any kind 
  • Skateboards, inline skates & bicycles are not allowed inside the music venue 
  • Motorized vehicles (including golf carts, motorbikes, scooters, & all-terrain vehicles) are not allowed inside the music venue 
  • Personal property that is a potential hazard to others (e.g., dangerous jewelry, chains, wallet chains)

The venue reserves the right to prohibit other items

Re-Entry Policy 

Once you have entered the gated area of the venue, no re-entry is allowed. 

Refund/Exchange Policy

In most circumstances, refunds and exchanges are not allowed. If severe weather or artist cancellation occurs, you may call the venue at 715-217-2004 for details about refunds or rescheduling.

Smoking Policy

Smoking, including e-cigarettes and vaporizers, is not permitted within the venue. Please ask the event staff if a designated smoking section is in place for your ticketed event.